Important Telephone Numbers (Police and Emergency) – Telephone – Internet Servers
When visiting or living in the Dominican Republic it is important to know the emergency phone numbers and telephone and internet servers that are so important for communicating.
Important phone numbers
to carry with you while visiting the Dominican Republic:
Sistema Nacional de Atención a Emergencias y Seguridad / National System of Attention to Emergencies and Security – 911
Police, Fire, Civil Defence, Reporting Excess Noise and Emergencies – 911 will now be available in the Santo Domingo and Santiago areas. The 911 service is growing to cover more and more of the Dominican Republic.
*Dirección Nacional de Emergencia/ Direction National Emergencies 809-566-6648.
*If you have an incident involving police (for example, they pull your vehicle over while driving or riding and ask you for money or harass you in any way) this can be reported to the Internal Affairs Department of the National Police at 809 688-1777.
If you are coming to Dominican Republic on vacation or are a long-term tourist CESTUR (the tourist police) has a free app you can put on your phone available on Google Play.
CESTUR Police (Policía Turística/ Tourist Police) Cuerpo Especializado Securidad Turística http://cestur.gob.do/
If you are coming on vacation or are a tourist CESTUR (the tourist police) has a free app you can put on your phone available on Google Play.
1-809-200-3500 (free call)
809-222-2026 ext 2123.
Their web site has all the contact numbers on a google map.
There is a conveinent office on Calle el Conde.
*Cede Central C/ Gustavo M. Ricart No. 121 / c/Theodoro Chasseriau, El millon Sto Dgo. Tel: 809-222-2026 Ext. 0
*C/Juan Parra esq. Caamaño, edificio Plaza La Cultura No.136, Ciudad Colonial. Tel: 809-754-3025, 809-754-3025
*A small office at Port San Souci – Modulo de Asistencia al Turista, Avenida España Muelle San Souci Tel: 809-754-3123, 809-754-3048
*Directory Assistance: 411
*Dominican Republic Yellow Pages/ Páginas Amarillas. For English click on the top. http://www.paginasamarillas.com.do/Default.aspx
*A private nationwide ambulance service, ProMed, operates in Santo Domingo, Santiago, Puerto Plata and La Romana; Telephone number is 809-412-5555. ProMed expects full payment at the time of transport.
Ambulance Service – Movimed 809-255-0394
*Any complaints arising from a casino should be directed to the Office of Casinos at the Secretary of Finance. To register a complaint with this office, call 809-687-5131, ext. 2120.
The Consular Section and the U.S. Embassy
moved (June 2014) to Arroyo Hondo sector, north of the Botanical Gardens between Av. Republica de Colombia and Carretera La Isabela. The address is: Av. República de Colombia #68, Santo Domingo, República Dominicana. The Consular Section entrance is on Republica de Colombia Avenue located at the corner of Calle César Nicolás Penson and Avenida Máximo Gómez.
The American Citizens Services (ACS) Unit can be reached by telephone at 809-731-4294, or via email at firstname.lastname@example.org. ACS Unit office hours are 7:30 a.m. to 4:30 p.m., Monday through Thursday, Friday 7:30 a.m. to 12:15 p.m., except on U.S. and Dominican holidays. The Consular Section entrance is on República de Colombia Avenue. is located at the corner of Calle César Nicolás Penson and Avenida Máximo Gómez. The telephone number is 809-221-2171.
There is a Consular Agency in the north coast city of Puerto Plata at Calle Villanueva esq. Avenida John F. Kennedy, Edificio Abraxa Libraria, 2nd floor, telephone 809-586-4204, 809-586-8017, 809-586-8023; office hours are 9:00 a.m. to 12:00 p.m., and 2:30 p.m. to 5:00 p.m., Monday through Friday, except holidays.
To make a phone call to a Dominican Republic telephone number from the United States or Canada it is the same as calling any US or CA number because they are all part of the North American Numbering Plan – NANP. There is no International code. The area code for the Dominican Republic is 809, 829 and 849. So when You call dial
1 + 809 (or 829 or 849) + the 7 digit number.
It is the same when calling to USA or Canada from Dominican Republic. Just dial as you would if you were in USA.
1 + Area Code + the 7 digit number.
Payphones here can be a little different. Usually, you wait until the call connects and drop your coin into the slot. Some phones you drop the coin and there is a button to push when the call connects. Most phones have a display of how much time you have or they will beep. Make sure to deposit another coin before the time runs out or you will be disconnected.
Internet / Cable TV / Telephone Service Providers
Proveedores de Servicios de Internet / Telecable / Telephono
*Codetel / Claro – provides internet and cable television.
*Altice – offers mobile Internet access to customers (used to be Orange).
*Wind Telecom – provides telephone, television and internet services.
More information and Helps when using or purchasing a phone in Dominican Republic.